HVAC Company Serving Lexington, KY & Surrounding Region

THE BEST HVAC COMPANY IN LEXINGTON, KY

What our customers have to say

Very responsive. Quality work. Professional staff. Thank you!

Rebecca Thalacker

I have had several issues with an aging HVAC unit over the past year and faithful comfort has helped me every step of the way…and it goes way beyond their service. Each of the technicians I’ve worked with has gone out of their way to effectively communicate the issues and educate me on what causes them to help me understand why I was having an issue and how I might be able to avoid it in the future.After having heating issues this winter and AC issues in the summer, they recommended getting a whole new system which was expensive but necessary to stop having leaks or system failures at the worst times of the year. They quoted me for the system and gave me several options for financing before promptly coming out to install.Our air handling unit is in an understandably odd place compared to most others (our attic) and we experienced some leaking through our ceiling (which we also experienced with our old unit) so we called them out to fix it. This happened twice and BOTH times they came out within an hour of calling and they fixed the issue free of charge.After explaining the problem to me, it was apparent that it was not caused by lack of skill but simply a result of installing the unit in an attic that was slightly un-level that was causing fluid to pool up and leak out. They were able to make some modifications to fix the problem without issue.Overall, they have been great to work with, cordial on the phone, prompt in their arrival, and gone above and beyond every step of the way. I cannot recommend them highly enough.

Peter Guth

The technician, based on the symptoms, went directly to the problem. Very knowledgeable.

Michael Umathum

On time, very professional, diagnosed & repaired the issue quickly.

Fred Fields

Great customer service—above and beyond to make sure they have happy customers.

Christina Meeks

Extremely Happy with my experience with this Company. Fair , Professional, efficient! I will not hesitate to use there services again.

Kelly Hendricks

I am very happy with this company. I was able to get same day service, on a very hot day. We have a very old unit, and Josh was able to recharge it. The cost was reasonable and we are cool again! I would highly recommend Faithful Comfort.

Tara Sword

Layne was a great guy and easy to talk to. He made sure I understood the job that was being done, and did a final walkthrough to ensure the job was completed. Thanks guys! I’ll definitely be calling you guys when needed in the future.

Joshua Newsome

Very professional and quick. Thank you so much.

Julie Miller

Super fast and friendly. The pricing was great too! Highly recommend.

Reform Pilates

AC stopped working around 3 o'clock they sent a tech out immediately after I called to schedule which was much faster than we expected. He Explained well the issue and what our options were and had us cooling again in no time..

James Whitaker

Tex is wonderful to work with, and very responsive. I always say things can never be perfect, but when people fix issues, they deserve my business!

audra meighan

They were able to send someone the same day and they came right when they said they would. Efficient, professional, kind. Plan to use again!

Cassidy Northrip

I was incredibly happy with their service. They gave me a window of 2-hours for when they would show up (most places would just give me a day), and they showed up within the time they said. Josh, the tech that arrived, quickly assessed the problem and fixed my AC within 20 minutes. I know that can’t be expected every time, but I was very happy to have my AC back up and running!

Josh Yeary

These guys do really good work and are trustworthy! I HIGHLY recommend them.

Jason Schooler

I am blown away by the service and attention I received this morning from Faithful Comfort HVAC. My AC stopped working last night, I called them at 10:30 pm and they scheduled a service call for first thing in the morning. The owner of the company arrived 15 mins early and had the entire service call complete within 30 mins. So friendly and professional! What would normally be a very stressful situation was so easy, and absolutely stress free! I told him that they have a customer for life and I will tell all my neighbors and friends to call Faithful Comfort FIRST every time! I feel so much better knowing that I now know who I can trust to call for maintenance and service of my HVAC. Thank you so much Faithful Comfort! God bless!

Megan Conliffe

Tex was nice enough to squeeze us into his schedule when our upstairs A/C went out on a hot day. He was prompt, polite, and professional. He answered all my questions and made great suggestions to determine the best option to address our A/C issues. Was very fairly priced as well. Definitely less expensive than the competition.

Brandon Thomas

They were super responsive and kept us up to date with progress for when they would arrive. They were friendly and fast. Incredibly courteous. Very awesome. Thank you!

The Springers

The staff at Faithful Comfort were great and easy to work with. Last night my AC unit was turning on and off. I called Mr Conley and explained what was going on. Instead of saying he would come first thing in the morning he offered to come out when he finished with other clients. I told him it was not an emergency and it could wait till morning. He offered his thanks arrived on time and fixed the problem. Mr Conley is dedicated to his customers and will be there when you need him. He is a master at his trade and customer satisfaction is his number 1 priority.

Scott Suder

Tex Conley and the entire staff at Faithful Comfort HVAC are undoubtedly the best in any business I have ever had any dealings with. Even though they are an HVAC company, they also do plumbing jobs. My issue was a sink, dishwasher, garbage disposal installation in my renovated kitchen. I called Tex on a Monday and I got an appointment on Tuesday, with a arrival window of 1 to 3. They came to my house at 1. If you like promptness they are at the top of the list. Roger and one of Tex’s sons, I’m sorry young man but your name has escaped me, are the most pleasant and professional people I’ve encountered with a plumbing company. They studied the situation and went to get the parts necessary to complete the job and went straight to work. They even suggested, and I’m glad they did, to replace the water inlet lines and valves since my new cabinets hadn’t been installed yet. After the cabinets were installed they returned to install the sink, dishwasher and disposal. When they were done, and much later in the day, the drain was not draining properly and I immediately contacted Tex who assured me he would make it right. I had an appointment the next day and he told me to let him know when I was done and he’d send the fellas right over. 15 minutes after I got home they were there. It turned out my drainage issue was NOT related to the install, but rather a blockage in the line connected to the kitchen. For nearly 5 hours they worked to free the clog, because where it was the snake had a difficult time reaching it. They worked their butts off trying to get that thing out and they finally did, and to prevent any further issues with my drain they replaced the old galvanized pipe with new PVC and the water flowed like a rushing river. What a mess and what a headache!!!! I am soooooo grateful for Faithful Comfort HVAC and the effort they gave to fix my problem. And I received no bill for it, even though it wasn’t directly the result of what they did, because Tex said he would make it right!! I feel so guilty that he wouldn’t take payment for his time, but I guarantee this: Tex Conley and Faithful Comfort have a loyal customer for life!!!! I kinda wish my A/C would go out so Tex can replace it😬😬. God bless you, Tex, Chrissy and the entire Conley family!! You, too, Roger!!!!!

alex demetriades

I cannot recommend this company enough, They have done service work for our Church and just finished a AC replacement !

Robert Jeffries

Incredible service! Tex did an excellent job explaining the issue, fixing it, and providing additional maintenance above & beyond (at no cost to me). I will be calling him again whenever I need additional assistance.

Grant Laufenburger

Very thankful for the great service from Tex and his team at Faithful Comfort. The price was way better than two previous quotes we received from other companies, and they were able to quickly replace our entire hvac and heat system. Plus, their guarantees are better and they’re very professional!

Molly Delgado

I can't recommend Faithful Comfort enough. Tex was responsive, on time, and gave me multiple options before I decided to just replace an aging heat pump and air handler. On the day the installation took place they were done in around 3 hours and that includes cleanup and vacuuming the floors to remove the small insulation pieces from the attic. I'll be recommending them to anyone who asks in the future.

Ben Blackwell

Awesome company! Our air conditioner went out & they had us scheduled for the next morning, very professional & awesome price!

Amy Shannon

Excellent and prompt service! After having issues with a different company I called Tex Conley and he was at my house in less than an hour. We went through the issues and made the best decision. By next day I have a new unit and problem solved. I’m very impressed by prompt service and follow up while his techs were doing the installation. Outstanding service.

Leira Vargas

Tex and crew were simply fabulous and professional. My ac is cool, crisp and most definitely in time before this smultering extreme humidity. During this time of uncertainty, covid's negative tenure easily causes anxiety and other concerns. I'm comfy, happy and healthy as possible at home. You all are my Oscar choice of the year. TGBTG for all things!!

Margot Demaree

Faithful Comfort HVAC offered the best pricing and warranty. I ran into a few issues after installation and Tex came out same day to resolve. He definitely ensures customer satisfaction and is overall a great guy! If you’re looking to support a small, family oriented business, Faithful Comfort is the way to go!

Nicole D

We always get a quick response.

Curtis Murphy

I only trust Tex and his family to provide me with the best care and service for my HVAC needs. They always go above and beyond. I appreciate their prayers for my family as well they give us! Give them a call for your needs, you won’t be disappointed!

Troy Martin

Tex found our leak within minutes! I had called 4 different companies and 3 of them couldn’t find it, and the other one didn’t even show up. Faithful Comfort was here when they said they would be and had us a new unit installed the next day! Tex and his technicians were very professional and so nice. We are very thankful we finally found an honest hvac company!

Angel Wilmoth

Best HVAC Company in Lexington, KY

We treat every customer as if they are our only customer – as they should be treated. Faithful Comfort has over 80 years of combined HVAC industry experience.

Best HVAC Company in Lexington, KY

We treat every customer as if they are our only customer – as they should be treated. Faithful Comfort has over 80 years of combined HVAC industry experience.

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